100% satisfaction or 100% money back!
We at Design Shark always strive to come up to your expectations – and many a time, we transcend the expectations of our customers. We put 100% of our skills with 100% of creativity to come up with the ideas which would strike the industry and leave its mark for the years to come.
Our intent is always to create a product of exceptional value.
However, if you see something different in our designs, you have the option to either request a revision or a refund. We offer an unlimited number of revisions in logo designs until you are 100% satisfied; however, once a revision order has been placed, the refund policy is considered non-applicable on that particular order.
Furthermore, you will always have an option to upgrade the package for additional new concepts.
a. Other terms applied, you can request a refund within 30 days of the order placement. b. In case of unsatisfactory designs, you can claim your refund via three modes
i. Call us now # +61-390-057-062
ii. Live Chat
iii. Email us on any official ID
c. If your project moves on to the second phase of the process, you will no longer be entitled to a refund. You may request a refund by completing the Refund Request form, which will be provided to you upon request. Upon timely receipt of the request, Design Shark will refund the total payment made by you, deducting a processing fee of 10% of the total package charges. The amount will be credited back to you in the next 5-7 business days.